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ZENPHI TECH

Legal Information

Transparency and trust are at the core of our business practices

Privacy Policy

Last updated: October 15, 2023

At Zenphi Tech Ltd ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenphiitech.com or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Express interest in obtaining information about us or our services
  • Participate in activities on our website
  • Contact us directly

The personal information we collect may include:

  • Name and contact details (email address, phone number, etc.)
  • Company information
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners
  • Send you marketing and promotional communications
  • Find and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To trusted third-party service providers who assist us in operating our website and conducting our business
  • To comply with legal obligations, protect our rights, or prevent fraud
  • In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate personal information
  • The right to erasure of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: assistance@zenphiitech.com
Address: 58 Peregrine Road, Office 6654, Ilford, Essex, England IG6 3SZ

Terms & Conditions

Last updated: October 15, 2023

Please read these Terms and Conditions carefully before using the Zenphi Tech Ltd website and services.

Agreement to Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our services.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zenphi Tech Ltd and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Zenphi Tech Ltd.

User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

Services

Zenphi Tech Ltd provides IT consultancy services including but not limited to:

  • Cloud solutions and migration
  • Cybersecurity services
  • Data analytics and business intelligence
  • Custom software development
  • Digital transformation consulting
  • IT infrastructure optimization

All services are provided on a contractual basis with specific terms, deliverables, and pricing outlined in individual service agreements.

Fees and Payment

Fees for our services are as specified in the applicable service agreement. We reserve the right to change our pricing with 30 days' notice to existing clients.

Unless otherwise stated, all fees are quoted in British Pounds (GBP). You are responsible for paying all fees and applicable taxes associated with our services in a timely manner.

Cancellation and Refund Policy

Cancellation terms are specified in individual service agreements. Generally:

  • Consulting services may be cancelled with 30 days' written notice
  • Project-based work follows the cancellation terms outlined in the project agreement
  • Refunds are provided at our discretion and in accordance with applicable laws

Limitation of Liability

In no event shall Zenphi Tech Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Zenphi Tech Ltd
58 Peregrine Road
Office 6654
Ilford, Essex
England IG6 3SZ
Email: assistance@zenphiitech.com
Phone: 07537 121529

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ZENPHI TECH

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